Do I have to pay customs or taxes?
For all orders outside of Norway: Customs duties may apply and are determined by your local authorities.
Do you offer returns?
Yes, you can return items as long as they are unused and in original condition. You must notify me within 14 days from the day you received the item if you wish to return it. The customer is responsible for covering return shipping costs. Please contact me before returning any items. Please understand that custom-made items, like personalized birth posters, cannot be returned as they are made just for you.
Where do you ship from?
All items are shipped from Norway. They are wrapped tissue in paper. Posters are sent in cardboard envelopes. If you only buy cards they are sent as letter with regular mail.
I want to make a change to my order
If your order hasn’t been packed and shipped yet, I’ll be happy to make the changes you need. Just send an email to [email protected] with your order number and the details of what you'd like to change, and I’ll do my best to help.
Are the posters framed?
No, the posters do not come framed. At the moment, I do not offer framing. For A3 sizes, I recommend Søstrene Grene – they have beautiful and affordable A3 frames.